Shipping policy

Last updated: August 26, 2026

Shipping Damages and Issues

Please inspect your order upon reception and contact us (with photos of the product) within 48 hours if the item is defective, damaged or if you receive the wrong item, so we can evaluate the issue and make it right. An item is considered damaged if it arrives and is visually damaged and unable to function as intended. Color, size and other cosmetic variations are not included as damage and will not be refunded. We are not responsible for mail service delays.

Product Lead Time

Our products are hand-made and made-to-order at the following estimated lead times -

Pre-made Baskets / Pre-made Wreaths - 2 - 3 weeks

Kits - 1 week

Custom Baskets / Custom Wreaths - 2 - 4 weeks

The lead time does not include the shipping time. If you purchase an item with a lead time of 2-3 weeks, it will be ready to ship by no later than 3 weeks and shipping will be added in addition to that time, the same is true for all other lead times. If you need an order by a certain date, please contact mindfulgardensmaine@gmail.com to sort out the details before you order or you will not receive your order in time.